Legal Center
Every policy governing theoryslabs.com in one place. Together these documents form the agreement between Theorys Labs and anyone who visits the site, opens an account, or places an order. The Terms of Service incorporates the other seven by reference, so a purchase is made under all of them.
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Terms of Service
The binding agreement between Theorys Labs and everyone who uses theoryslabs.com or buys from it — eligibility, research-use restrictions, orders, payment, the final-sale rule, liability and dispute resolution.
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Privacy Policy
What personal information the site collects, how it is used and shared, how long it is kept, and the privacy rights available to residents of California and other states.
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Research Use Only Disclaimer
The controlling statement of what Theorys Labs products are and are not: in-vitro laboratory research materials, not drugs, supplements, foods, cosmetics or medical devices, and never for human or animal use.
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Shipping Policy
Where orders can be sent, how long processing and transit take, when title and risk of loss pass, and how lost, damaged, refused or undeliverable shipments are handled.
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Return & Refund Policy
All sales are final: no returns, no exchanges and no refunds, why shipped research materials cannot be taken back into inventory, the two limited exceptions, and the three-day window for claiming under them.
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Cookie Policy
The cookies and similar technologies this site actually sets, what each one is for, how long it lasts, and the controls available to you.
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Acceptable Use Policy
Conduct that is not permitted on theoryslabs.com — scraping and automated abuse, account and payment fraud, prohibited content, attacks on the site — and what Theorys Labs may do about it.
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DMCA Copyright Policy
How to send a copyright infringement notice or counter-notice under 17 U.S.C. § 512, and the repeat-infringer policy.
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How these documents fit together
The Terms of Service is the master agreement. It incorporates the Privacy Policy, Research Use Only Disclaimer, Shipping Policy, Return & Refund Policy, Cookie Policy and Acceptable Use Policy by reference, so all of them apply to every visit and every order.
The Research Use Only Disclaimer states the single restriction that governs everything Theorys Labs sells: these are in-vitro laboratory research materials, and nothing on this site may be read as a suggestion that they are anything else. Where any other page, product description, or communication could be read as conflicting with it, the Research Use Only Disclaimer controls.
The DMCA Copyright Policy stands on its own and sets out how to send a copyright notice or counter-notice.
Where a bracketed placeholder such as [THEORYS EXAMPLE REQUIRED] appears in these documents, that detail has not yet been confirmed and is pending completion. It is shown rather than guessed at.