DMCA Copyright Policy
How to send a copyright infringement notice or counter-notice under 17 U.S.C. § 512, and the repeat-infringer policy.
Contents
1. Overview
Theorys Labs LLC, which operates the Theorys Labs brand and theoryslabs.com, respects the intellectual property rights of others and expects users of the Site to do the same. This policy explains how to notify us of material on the Site that you believe infringes your copyright, and how someone whose material has been removed can respond.
This policy follows the notice-and-takedown procedure in the Digital Millennium Copyright Act, 17 U.S.C. § 512. It applies to material stored on the Site at the direction of a user — for example a review, a comment, an uploaded image, or another submission. If your complaint concerns our own product photography, website copy or other content that we published ourselves, you may still write to us using the details in section 3 and we will look into it.
Copyright in the Site itself is addressed in the intellectual property section of the Terms of Service, and infringing submissions also breach the Acceptable Use Policy.
This policy is not legal advice. If you are unsure whether material infringes your copyright, or whether a use is permitted — for example as fair use — consider consulting a lawyer before sending a notice.
2. Notice of Claimed Infringement
If you own a copyright, or are authorised to act on the owner’s behalf, and you believe material on the Site infringes it, send a written notice to our designated agent (section 3) that includes all six of the following. Section 512(c)(3) requires them, and a notice that omits any of them may not be effective:
- Your signature. A physical or electronic signature of the copyright owner or a person authorised to act on their behalf.
- Identification of the work. Identification of the copyrighted work you claim has been infringed. If several works on the Site are covered by one notice, a representative list of them.
- Identification of the material. Identification of the material you claim is infringing, and information reasonably sufficient for us to locate it — for a website, the full URL of the page and a description of the specific text, image or element on it.
- Your contact details. Information reasonably sufficient for us to contact you: your name, postal address, telephone number and email address.
- Good-faith statement. A statement that you have a good faith belief that the use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law.
- Accuracy statement, under penalty of perjury. A statement that the information in the notice is accurate, and that under penalty of perjury you are the copyright owner or are authorised to act on the owner’s behalf.
Please also tell us, if you can, whether you are the owner or an authorised agent, and identify the right you rely on. Sending the notice by email as well as by post will usually get it in front of us fastest.
3. Designated Copyright Agent
Notices and counter-notices under this policy should be sent to our designated agent:
Copyright Agent, Theorys Labs LLC
8023 Vantage Dr., Ste. 535, San Antonio, TX 78230
Telephone: (713) 818-6498
support@theoryslabs.com
This designation must also be registered with the U.S. Copyright Office Directory of Designated Agents, which is a condition of the statutory safe harbour and is renewable every three years.
Until those details are published here, send copyright correspondence to support@theoryslabs.com with “DMCA notice” or “DMCA counter-notice” in the subject line, and to Theorys Labs LLC, 8023 Vantage Dr., Ste. 535, San Antonio, TX 78230 by post. We will treat correspondence sent that way as received for the purposes of this policy.
Please use these channels only for copyright matters. Other legal notices are handled as described in the notices section of the Terms of Service; abuse reports go to the address in the Acceptable Use Policy. A copyright notice sent to the wrong address may take longer to reach us.
4. What We Do When We Receive a Notice
On receiving a notice we reasonably believe to be effective, we will act expeditiously to remove or disable access to the material complained of. We will also take reasonable steps to notify the person who posted it, and to give them a copy of the notice (including the identifying and contact information in it), so that they can respond with a counter-notice if they wish.
Where a notice is incomplete, we may ask the sender for the missing information before acting. Removing or disabling material is not a determination that infringement has occurred; it is the response the statute contemplates while the parties resolve the claim between themselves.
We keep records of notices and counter-notices, and of the action we take on them, for as long as needed to administer this policy, to apply the repeat-infringer policy in section 7, and to defend a claim.
5. Counter-Notification
If your material was removed or disabled and you believe that was a mistake, or that the material is not infringing — for example because you own the rights, are licensed, or the use is permitted by law — you may send our designated agent a written counter-notice containing all of the following, as required by 17 U.S.C. § 512(g)(3):
- Your signature, physical or electronic.
- Identification of the material that was removed or disabled, and the location at which it appeared before removal — the URL is best.
- A statement under penalty of perjury that you have a good faith belief the material was removed or disabled as a result of mistake or misidentification.
- Your contact details — name, postal address, telephone number and email address.
- Consent to jurisdiction. A statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if your address is outside the United States, for any judicial district in which we may be found), and that you will accept service of process from the person who submitted the original notice or their agent.
Be aware that a counter-notice puts your name and contact details into the hands of the original complainant, and may lead to litigation between the two of you.
6. Restoration of Material
If we receive a valid counter-notice, we will promptly send a copy to the person who submitted the original notice and tell them that we intend to restore the material. Unless that person notifies us within 10 business days that they have filed a court action seeking to restrain the allegedly infringing activity, we will restore the material — ordinarily between 10 and 14 business days after we receive the counter-notice, as section 512(g)(2)(C) provides.
We are not obliged to restore material that breaches our Terms of Service or Acceptable Use Policy for a reason unrelated to the copyright claim — for example a review that reports human use of a research product. In that case the material stays down on that separate ground, and we will say so.
7. Repeat Infringer Policy
We maintain a policy of terminating, in appropriate circumstances, the accounts of users who are repeat copyright infringers.
In practice: we record effective notices we receive against the account that posted the material; we disregard notices that are withdrawn, that are successfully answered by a counter-notice, or that we determine to be abusive; and where an account accumulates repeated, unanswered notices, or where a single instance is flagrant, we may suspend or terminate it, remove the account’s content, and decline to serve that person in future. We consider the circumstances of each case, including whether the notices concern the same work and whether the user has been warned.
We may also terminate an account for infringement of other intellectual property rights — for example trademark — under the Terms of Service, even though this policy’s procedure is specific to copyright.
8. Misrepresentations
Under 17 U.S.C. § 512(f), a person who knowingly materially misrepresents that material is infringing, or that it was removed or disabled by mistake or misidentification, may be liable for damages — including costs and legal fees — incurred by the alleged infringer, by any copyright owner or licensee, or by us.
Do not send a notice or counter-notice unless you are confident it is accurate and that you have the standing to send it. We may decline to act on, and may retain a record of, notices that appear to be abusive, automated without human review, or sent for a purpose other than protecting a genuine copyright interest — for example to suppress a critical review or to disadvantage a competitor.
9. Changes to This Policy
We may update this policy from time to time. Changes take effect when posted, with a new “last updated” date at the top of this page. The statutory procedure it implements is set by law, and nothing in this policy limits any right or remedy either you or we have under the Digital Millennium Copyright Act or other applicable law.
DMCA Copyright Policy · last updated August 17, 2026. Earlier text is replaced on publication; the text on this page is the text in force.